We are so incredibly grateful for your purchase and support of Fontana Leather Design. The happiness of our clients is our top priority and we strive to ensure our products are built to last a lifetime. However, we recognize that when working with leather, thread, and various metal hardware, things can still potentially break despite our sourcing the highest quality materials.
We greatly appreciate your support, and the fact that you chose to purchase your leather goods from us. We want you to enjoy our products for years (or generations!) to come. As such, we warrant our products against defects in materials and workmanship under normal use and proper maintenance for the life of our handmade leather goods.
What does this mean for you? If your product has a defect, we at Fontana Leather Design will repair or replace any part of the product that is found to be defective. Defects may include stitching or metal hardware coming out, for example.
Any item(s) that are approved by Fontana Leather Design must be shipped with a prepaid return label so that we can get it back to you.
We firmly believe in our products and in their ability to withstand the tests of time. However, please use common sense here. The tests of time do not include using our belts as harnesses, wrenches, or pullies, running over your leather wallet to see how much it flattens, taking your leather bag for a swim, or if your dog decides to chew up the new collar you ordered for them.
This limited warranty shall be void if the product is re-sold or traded to another owner. To help us out we may require your email or shipping address to verify that you did buy directly from us.